Satisfaction Guarantee*
As your real estate home buying or selling agent, we guarantee that we will meet your service expectations. If, upon closing with us, you do not feel that we have met your service expectations, tell us about it in writing and we will give you $250.
To receive the guarantee please write us a detailed letter explaining your home buying or selling experience.
Please include:
• How you first heard about Hampton Roads Realty Pros, Inc
• Why you felt that we did not meet your expectations
• Your current mailing address
• Your daytime telephone number
Please send your letter to:
Attn: Satisfaction Guarantee
Hampton Roads Realty Pros, Inc.
1100 Volvo Parkway, Chesapeake VA 23320
*Limitations
We reserve the right to request follow-up information to complete the processing of your claim. All co-buyers and co-sellers agree that this guarantee is limited to one $250.00 satisfaction guarantee payment per property transaction. This guarantee is only available to home buyers or sellers who close escrow with Hampton Roads Realty Pros, Inc. as their sole and exclusive agent. Guarantee claims must be received by Hampton Roads Realty Pros within 45 days of the close of escrow. This guarantee is only available to home buyers or sellers who closed escrow on or after October 1, 2011. Terms and conditions of this guarantee are subject to change and/or discontinuation without notice.


